
Terms and Conditions
Anna Louise Tolan – Empowering Clients and Colleagues
Effective Date: September 1, 2025
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1. Introduction
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These Terms and Conditions apply to all courses, events, and services offered by Anna Louise Tolan – Empowering Clients and Colleagues. By registering for an event or accessing our materials, you agree to the terms outlined below.
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2. Registration and Payment
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Full payment is required at the time of registration unless otherwise specified.
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Your registration secures your spot for the selected live stream or in-person event.
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We reserve the right to cancel or reschedule events. In such cases, you will receive a full refund or be offered an alternate date.
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3. Refunds and Cancellations
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Refunds are available if requested at least 7 days prior to the event.
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If cancellation occurs within 7 days, we offer a credit toward a future course.
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No-shows are not eligible for refunds.
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4. Continuing Education Credits and Certificates
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Certificates are provided for those who attend the full session and meet participation requirements.
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It is your responsibility to ensure the CE credit is accepted by your regulatory body or association.
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5. Course Materials and Copyright
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All course materials (handouts, recordings, slides) are the intellectual property of Anna Louise Tolan.
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Materials are for personal, non-commercial use only and may not be shared, copied, or distributed without written permission.
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6. Technology Requirements (for Live Stream Events)
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Participants are responsible for having the necessary internet connection and compatible device to attend live online courses.
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Tech support is limited to platform-specific guidance (Zoom, Wix, etc.).
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7. Code of Conduct
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We value a respectful and professional learning environment. We reserve the right to remove participants from events for disruptive or inappropriate behaviour.
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8. Changes to These Terms
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We reserve the right to update these Terms and Conditions from time to time. The latest version will always be accessible on our website with the effective date shown above.
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9. Contact Us
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If you have any questions, please contact:
Anna Louise Tolan
Empowering Clients and Colleagues
annalouisetolan.com