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Terms and Conditions

Anna Louise Tolan – Empowering Clients and Colleagues
Effective Date: September 1, 2025

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1. Introduction

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These Terms and Conditions apply to all courses, events, and services offered by Anna Louise Tolan – Empowering Clients and Colleagues. By registering for an event or accessing our materials, you agree to the terms outlined below.

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2. Registration and Payment

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  • Full payment is required at the time of registration unless otherwise specified.

  • Your registration secures your spot for the selected live stream or in-person event.

  • We reserve the right to cancel or reschedule events. In such cases, you will receive a full refund or be offered an alternate date.

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3. Refunds and Cancellations

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  • Refunds are available if requested at least 7 days prior to the event.

  • If cancellation occurs within 7 days, we offer a credit toward a future course.

  • No-shows are not eligible for refunds.

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4. Continuing Education Credits and Certificates

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  • Certificates are provided for those who attend the full session and meet participation requirements.

  • It is your responsibility to ensure the CE credit is accepted by your regulatory body or association.

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5. Course Materials and Copyright

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  • All course materials (handouts, recordings, slides) are the intellectual property of Anna Louise Tolan.

  • Materials are for personal, non-commercial use only and may not be shared, copied, or distributed without written permission.

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6. Technology Requirements (for Live Stream Events)

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  • Participants are responsible for having the necessary internet connection and compatible device to attend live online courses.

  • Tech support is limited to platform-specific guidance (Zoom, Wix, etc.).

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7. Code of Conduct

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We value a respectful and professional learning environment. We reserve the right to remove participants from events for disruptive or inappropriate behaviour.

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8. Changes to These Terms

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We reserve the right to update these Terms and Conditions from time to time. The latest version will always be accessible on our website with the effective date shown above.

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9. Contact Us

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If you have any questions, please contact:


Anna Louise Tolan
Empowering Clients and Colleagues
annalouisetolan.com

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